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Returnable Items
Category Replacement
Electronics

Mobiles, Laptops, Electronics

7 days replacement

Please keep the item in its original condition, with brand outer cover/box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful replacement.

Home Appliances

Tv, Ac, Washing Machines, Refrigerators, Home Entertainment

10 days replacement

Please keep the item in its original condition, with brand outer cover/box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful replacement.

Mens Clothing

Mens Clothing

14 days replacement

Please keep the item in its original condition, with brand outer cover/box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful exchange/replacement.

Non-Returnable Items like lingerie/socks/inner-wear are non-returnable due to hygiene conditions. However, in the unlikely event of a damaged, defective, or different item delivered to you, we will provide a full exchange or replacement if available.

We may contact you to ascertain the damage or defect in the product prior to issuing an Exchange/replacement.

Womens Clothing

Womens Clothing

14 days replacement

Please keep the item in its original condition, with brand outer cover/box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful replacement.

Non-Returnable Items like lingerie/socks/innerwear are non-returnable due to hygiene conditions. However, in the unlikely event of a damaged, defective, or different item being delivered to you, we will provide a full exchange or replacement if available.

We may contact you to ascertain the damage or defect in the product prior to issuing a replacement.

Fashion

Mens Footwear, Womens Footwear, Apparels, Home Decor New, Luggage Travel, Bags Wallets Belts, Eyewear, Kids Clothing, Kids Footwear, Sunglasses

14 days replacement

Please keep the item in its original condition, with brand outer cover/box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful exchange/replacement.

Non-Returnable Items like lingerie/socks/inner-wear are non-returnable due to hygiene conditions. However, in the unlikely event of a damaged, defective, or different item delivered to you, we will provide a full exchange or replacement if available.

We may contact you to ascertain the damage or defect in the product prior to issuing an Exchange/replacement.

Gadget Accessories

Mobile Accessories, Laptop Accessories, Computer Peripherals

7 days replacement

Please keep the item in its original condition, with brand outer cover/box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful exchange/replacement.

Non-Returnable Items like lingerie/socks/inner-wear are non-returnable due to hygiene conditions. However, in the unlikely event of a damaged, defective, or different item delivered to you, we will provide a full exchange or replacement if available.

We may contact you to ascertain the damage or defect in the product prior to issuing an Exchange/replacement.

Small Appliances

Kitchen Appliances, Home Appliances, Tablets, Cameras

10 days replacement

Please keep the item in its original condition, with brand outer cover/box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful exchange/replacement.

Non-Returnable Items like lingerie/socks/inner-wear are non-returnable due to hygiene conditions. However, in the unlikely event of a damaged, defective, or different item delivered to you, we will provide a full exchange or replacement if available.

We may contact you to ascertain the damage or defect in the product prior to issuing an Exchange/replacement.

Home & Furniture

Home Decor, Furniture, Home Furnishing New, Home Furnishing, Home And Kitchen Needs

7 days replacement

Please keep the item in its original condition, with brand outer cover/box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful exchange/replacement.

Non-Returnable Items like lingerie/socks/inner-wear are non-returnable due to hygiene conditions. However, in the unlikely event of a damaged, defective, or different item delivered to you, we will provide a full exchange or replacement if available.

We may contact you to ascertain the damage or defect in the product prior to issuing an Exchange/replacement.

Fitness & OutDoor

Exercise Fitness, Cycles, Sports, Sports Fitness

7 days replacement

Please keep the item in its original condition, with brand outer cover/box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful exchange/replacement.

Non-Returnable Items like lingerie/socks/inner-wear are non-returnable due to hygiene conditions. However, in the unlikely event of a damaged, defective, or different item delivered to you, we will provide a full exchange or replacement if available.

We may contact you to ascertain the damage or defect in the product prior to issuing an Exchange/replacement.

watches & accessories

Mens Accessories, Watches

30 days replacement

Please keep the item in its original condition, with brand outer cover/box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful exchange/replacement.

Non-Returnable Items like lingerie/socks/inner-wear are non-returnable due to hygiene conditions. However, in the unlikely event of a damaged, defective, or different item delivered to you, we will provide a full exchange or replacement if available.

We may contact you to ascertain the damage or defect in the product prior to issuing an Exchange/replacement.

Men's & Women's

Mens Grooming, Womens Beauty Grooming, Wearable Smart Devices

7 days replacement

Please keep the item in its original condition, with brand outer cover/box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful exchange/replacement.

Non-Returnable Items like lingerie/socks/inner-wear are non-returnable due to hygiene conditions. However, in the unlikely event of a damaged, defective, or different item delivered to you, we will provide a full exchange or replacement if available.

We may contact you to ascertain the damage or defect in the product prior to issuing an Exchange/replacement.

Pets & Food

Pet Supplies, Food Nutrition

10 days replacement

Please keep the item in its original condition, with brand outer cover/box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful exchange/replacement.

Non-Returnable Items like lingerie/socks/inner-wear are non-returnable due to hygiene conditions. However, in the unlikely event of a damaged, defective, or different item delivered to you, we will provide a full exchange or replacement if available.

We may contact you to ascertain the damage or defect in the product prior to issuing an Exchange/replacement.

Gifting

Gifts

10 days replacement

Please keep the item in its original condition, with brand outer cover/box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful exchange/replacement.

Non-Returnable Items like lingerie/socks/inner-wear are non-returnable due to hygiene conditions. However, in the unlikely event of a damaged, defective, or different item delivered to you, we will provide a full exchange or replacement if available.

We may contact you to ascertain the damage or defect in the product prior to issuing an Exchange/replacement.

Books & Office Supplies

Books, Pens Stationery, Stationery Office Supplies

7 days replacement

Please keep the item in its original condition, with brand outer cover/box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful exchange/replacement.

Non-Returnable Items like lingerie/socks/inner-wear are non-returnable due to hygiene conditions. However, in the unlikely event of a damaged, defective, or different item delivered to you, we will provide a full exchange or replacement if available.

We may contact you to ascertain the damage or defect in the product prior to issuing an Exchange/replacement.

Accessories

Womens Accessories, Computer Accessories, Computer Storage, Computer Components, Camera Accessories, Tablet Accessories

10 days replacement

Please keep the item in its original condition, with brand outer cover/box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful exchange/replacement.

Non-Returnable Items like lingerie/socks/inner-wear are non-returnable due to hygiene conditions. However, in the unlikely event of a damaged, defective, or different item delivered to you, we will provide a full exchange or replacement if available.

We may contact you to ascertain the damage or defect in the product prior to issuing an Exchange/replacement.

Game & Network

Gaming, Network Components

5 days replacement

Please keep the item in its original condition, with brand outer cover/box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful exchange/replacement.

Non-Returnable Items like lingerie/socks/inner-wear are non-returnable due to hygiene conditions. However, in the unlikely event of a damaged, defective, or different item delivered to you, we will provide a full exchange or replacement if available.

We may contact you to ascertain the damage or defect in the product prior to issuing an Exchange/replacement.

Music & Instrumental Players

Audio Video, Musical Instruments, Audio Players

14 days replacement

If you have received a damaged or defective product or if it is not as described, you can raise a replacement request on the Website/App/Mobile site.

Check the Criteria's for returns:

  • Correct and complete product (with the original brand/product Id/undetached MRP tag/product's original packaging/freebies and accessories).
  • The product should be in unused, undamaged, and original condition without any scratches or dents.

 

Baby Products

Baby Care, Toys

7 days replacement

Please keep the item in its original condition, with brand outer cover/box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful exchange/replacement.

Non-Returnable Items like lingerie/socks/inner-wear are non-returnable due to hygiene conditions. However, in the unlikely event of a damaged, defective, or different item delivered to you, we will provide a full exchange or replacement if available.

We may contact you to ascertain the damage or defect in the product prior to issuing an Exchange/replacement.

Health

Health And Beauty, Health Care

7 days replacement

Please keep the item in its original condition, with brand outer cover/box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful exchange/replacement.

Non-Returnable Items like lingerie/socks/inner-wear are non-returnable due to hygiene conditions. However, in the unlikely event of a damaged, defective, or different item delivered to you, we will provide a full exchange or replacement if available.

We may contact you to ascertain the damage or defect in the product prior to issuing an Exchange/replacement.

Food, Grocery & Daily needs

Grocery, Home Cleaning Bathroom Accessories, Daily Essentials

5 days replacement

Please keep the item in its original condition, with brand outer cover/box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful exchange/replacement.

Non-Returnable Items like lingerie/socks/inner-wear are non-returnable due to hygiene conditions. However, in the unlikely event of a damaged, defective, or different item delivered to you, we will provide a full exchange or replacement if available.

We may contact you to ascertain the damage or defect in the product prior to issuing an Exchange/replacement.

Party Supplies & Home Improvements

Party Supplies, Home Improvement

7 days replacement

Please keep the item in its original condition, with brand outer cover/box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful exchange/replacement.

Non-Returnable Items like lingerie/socks/inner-wear are non-returnable due to hygiene conditions. However, in the unlikely event of a damaged, defective, or different item delivered to you, we will provide a full exchange or replacement if available.

We may contact you to ascertain the damage or defect in the product prior to issuing an Exchange/replacement.

Automobile & Industrial Supplies

Industrial Scientific Supplies, Building Materials Supplies, Automotive

14 days replacement

Please keep the item in its original condition, with brand outer cover/box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful exchange/replacement.

Non-Returnable Items like lingerie/socks/inner-wear are non-returnable due to hygiene conditions. However, in the unlikely event of a damaged, defective, or different item delivered to you, we will provide a full exchange or replacement if available.

We may contact you to ascertain the damage or defect in the product prior to issuing an Exchange/replacement.

Kids Accessories

Kids Accessories

10 days replacement

Please keep the item in its original condition, with brand outer cover/box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful replacement.

Non Returnable Items
Category No Return
Gold, Sliver & More

Jewellery

no return

 If you have received a damaged or defective product or if it is not as described, you can raise a replacement request on the Website/App/Mobile site within 7 days of receiving the product.

  • Correct and complete product (with the original brand/product Id/undetached MRP tag/product's original packaging/freebies and accessories).
  • The product should be in unused, undamaged and original condition without any scratches or dents.

 

Beauty Grooming

Beauty Grooming

no return

Please keep the item in its original condition, with brand outer cover/box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful exchange/replacement.

Non-Returnable Items like lingerie/socks/inner-wear are non-returnable due to hygiene conditions. However, in the unlikely event of a damaged, defective, or different item delivered to you, we will provide a full exchange or replacement if available.

We may contact you to ascertain the damage or defect in the product prior to issuing an Exchange/replacement.

Beauty And Grooming

Beauty And Grooming

no return

Please keep the item in its original condition, with brand outer cover/box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful exchange/replacement.

Non-Returnable Items like lingerie/socks/inner-wear are non-returnable due to hygiene conditions. However, in the unlikely event of a damaged, defective, or different item delivered to you, we will provide a full exchange or replacement if available.

We may contact you to ascertain the damage or defect in the product prior to issuing an Exchange/replacement.

Maternity Care

Maternity Care

no return

Please keep the item in its original condition, with brand outer cover/box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful exchange/replacement.

Non-Returnable Items like lingerie/socks/inner-wear are non-returnable due to hygiene conditions. However, in the unlikely event of a damaged, defective, or different item delivered to you, we will provide a full exchange or replacement if available.

We may contact you to ascertain the damage or defect in the product prior to issuing an Exchange/replacement.

software

Software

no return

Please keep the item in its original condition, with brand outer cover/box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful exchange/replacement.

Non-Returnable Items like lingerie/socks/inner-wear are non-returnable due to hygiene conditions. However, in the unlikely event of a damaged, defective, or different item delivered to you, we will provide a full exchange or replacement if available.

We may contact you to ascertain the damage or defect in the product prior to issuing an Exchange/replacement.

Fragrances

Fragrances

no return

Please keep the item in its original condition, with brand outer cover/box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful exchange/replacement.

Non-Returnable Items like lingerie/socks/inner-wear are non-returnable due to hygiene conditions. However, in the unlikely event of a damaged, defective, or different item delivered to you, we will provide a full exchange or replacement if available.

We may contact you to ascertain the damage or defect in the product prior to issuing an Exchange/replacement.

Eyewear Accessories

Eyewear

no return

Please keep the item in its original condition, with brand outer cover/box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful exchange/replacement.

Non-Returnable Items like lingerie/socks/inner-wear are non-returnable due to hygiene conditions. However, in the unlikely event of a damaged, defective, or different item delivered to you, we will provide a full exchange or replacement if available.

We may contact you to ascertain the damage or defect in the product prior to issuing an Exchange/replacement.

Household Supplies

Household Supplies

no return

Please keep the item in its original condition, with brand outer cover/box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful exchange/replacement.

Non-Returnable Items like lingerie/socks/inner-wear are non-returnable due to hygiene conditions. However, in the unlikely event of a damaged, defective, or different item delivered to you, we will provide a full exchange or replacement if available.

We may contact you to ascertain the damage or defect in the product prior to issuing an Exchange/replacement.

sim card

Sim Card

no return

Non-Returnable Items like lingerie/socks/inner-wear are non-returnable due to hygiene conditions. However, in the unlikely event of a damaged, defective, or different item delivered to you, we will provide a full exchange or replacement if available.

We may contact you to ascertain the damage or defect in the product prior to issuing an Exchange/replacement.

Pet Supplies

Pet Supplies

no return

No Return Policy Applicable for purchasing Live Birds, Fish and others. 

Cancellation and refund policy

I. You acknowledge that (1) your cancellation, or attempted or purported cancellation of an order or (2) cancellation due to reasons not attributable to Yugmedeals, that is, in the event you provide incorrect particulars, contact number, delivery address etc., or that you were unresponsive, not reachable or unavailable for the services offered to you, shall amount to breach of your unconditional and irrevocable authorization in favour of Yugmedeals to place that order against the E-Store(s) on your behalf (“Authorization Breach"). In the event you commit an Authorization Breach, you shall be liable to pay the liquidated damages of an amount equivalent to the order value. You hereby authorize Yugmedeals to deduct or collect the amount payable as liquidated damages through such means as Yugmedeals may determine in its discretion, including without limitation, by deducting such amount from any payment made towards your next Order or your account will be blocked.

II. There may be cases where Yugmedeals is either unable to accept your order or cancels the order, due to reasons including without limitation, technical errors, unavailability of the item(s) ordered, or any other reason attributable to Yugmedeals, E-Store. In such cases, Yugmedeals shall not charge a cancellation charge from you. If the order is cancelled after payment has been charged and you are eligible for a refund of the order value or any part thereof, the said amount will be reversed to you.

III. For E-Store all the details mentioned about the replacement / no return in category / subcategory wise. Check the details clearly.

IV. Any complaint, with respect to the order which shall include instances but not be limited to food spillage, foreign objects in food, delivery of the wrong order or food and beverages or Products, poor quality, You will be required to share the proof of the same before any resolution can be provided.

V. You shall not be entitled to a refund in case instructions placed along with the order are not followed in the form and manner You had intended. Instructions are followed by the Restaurant Partner /Store on a best-efforts basis.

VI. All refunds shall be processed in the same manner as they are received, unless refunds have been provided to You in the form of cashback, refund amount will reflect in your account based on respective banks policies.